Newsletter Regulations

in the Kindle Faith store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the Service Provider
§ 3 Technical requirements
§ 4 Contract
§ 5 Complaints
§ 6 Right of withdrawal
§ 7 Personal information
§ 8 Change in Regulations or Newsletter
§ 9 Final provisions

§ 1 DEFINITIONS

§ 2 CONTACTING THE SERVICE PROVIDER

1. Postal address: Ryszarda Kaczorowskiego Street 18/79, 96-100 Skierniewice
2. E-mail address: sklep@rozpalwiare.pl
3. Phone: +48794224031
4. The cost of a telephone call or data transmission made by the Service Recipient is based on the basic tariff of the telecommunications operator or Internet service provider used by the Service Recipient. The Service Provider notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission - depending on the tariff adopted by the telecommunications operator or ISP used by the Service Recipient.

§ 3 TECHNICAL REQUIREMENTS

1. In order to use the digital content covered by the Regulations, you need:
   • active email account;
   • device with Internet access;
   • A web browser that supports JavaScript and cookies.

§ 4 AGREEMENT

1. The Customer may voluntarily subscribe to the Newsletter.
2. In order to receive the Newsletter, it is necessary to conclude an Agreement.
3. Emails sent under the Agreement will be directed to the email address provided by the Customer at the time of entering into the Agreement.
4. The Client, in order to conclude the Agreement, in the first step provides in the designated place in the Store his/her e-mail address to which he/she wishes to receive messages sent under the Agreement. Upon signing up for the Newsletter, the Agreement is concluded for an indefinite period of time, and the Service Provider will begin providing it to the Client - subject to paragraph 5.
5. In order to properly execute the Agreement, the Service Recipient is obliged to provide his correct e-mail address.
6. The newsletter is delivered immediately after the Service Provider creates messages intended for Service Recipients.
7. Messages sent within the Newsletter will include information about the possibility of unsubscribing from it, as well as a link to unsubscribe.
8. The Customer may unsubscribe from the Newsletter without giving any reason or incurring any cost, at any time, using the option referred to in the preceding provision, or by sending a message to the Service Provider's email address specified in § 2 of the Terms and Conditions.
9. The Customer's use of the link to unsubscribe from the Newsletter or sending a message requesting unsubscription from the Newsletter will result in immediate termination of the Agreement.

§ 5 COMPLAINTS

I GENERAL PROVISIONS

1. The Service Provider requests that complaints regarding the digital content covered by the Terms and Conditions be submitted to the postal or electronic address indicated in § 2 of the Terms and Conditions.
2. The Service Provider will respond to the complaint within 14 days of receiving the complaint.

II PRIVILEGED SERVICE RECIPIENTS

3. The Service Provider shall be liable to the Privileged Customer for the compliance of the performance with the Agreement, as provided for by generally applicable laws, including in particular the provisions of the Consumer Rights Act.
4. In the event of improper performance of the Agreement by the Service Provider, the Privileged Customer has the option of exercising the rights regulated in Chapter 5b of the Consumer Rights Act.
5. If the Service Provider has failed to deliver the digital content covered by the Agreement, the Privileged Customer may call on the Service Provider to deliver it. If the Service Provider nevertheless fails to deliver the digital content covered by the Contract immediately or within an additional period of time expressly agreed upon by the Privileged Customer and the Service Provider, the Privileged Customer may withdraw from the Contract.
6. Preferred Customer may withdraw from the Agreement without calling for delivery of digital content covered by the Agreement if:
   • it is clear from the Service Provider's statement or circumstances that it will not provide the digital content covered by the Contract, or
   • The Privileged Customer and the Service Provider agreed, or it is clear from the circumstances of the Agreement, that a specific deadline for the delivery of the digital content covered by the Agreement was of material importance to the Privileged Customer, and the Service Provider failed to deliver it within that deadline.
7. The Service Provider shall be liable for the non-compliance of the Newsletter with the Agreement, which, due to the fact that the Newsletter is delivered on a continuous basis, occurred or became apparent at the time when it was supposed to be delivered according to this Agreement.
8. If the digital content covered by the Terms and Conditions does not comply with the Agreement, the Privileged Customer may demand that it be brought into compliance with the Agreement.
9. In the event of non-compliance with the Agreement of the digital content covered by the Terms and Conditions, the Privileged Customer has the obligation to cooperate with the Service Provider, to a reasonable extent and with the least burdensome technical means, to determine whether non-compliance with the Agreement in a timely manner is due to the characteristics of the Privileged Customer's digital environment.
10. In addition, if the digital content covered by the Terms and Conditions is inconsistent with the Agreement, the Privileged Customer may submit a statement of withdrawal from the Agreement when:
    • bringing such digital content into conformity with the Agreement is impossible or requires excessive costs pursuant to Article 43m (2) and (3) of the Consumer Rights Act;
    • The Service Provider has failed to bring the digital content covered by the Terms and Conditions into compliance with the Agreement within a reasonable period of time from the time the Service Provider was informed by the Privileged Customer of the non-compliance, and without undue inconvenience to the Privileged Customer, taking into account its nature and the purpose for which it is used;
    • the lack of compliance with the Agreement of the digital content covered by the Terms and Conditions continues to occur, even though the Service Provider has tried to bring it into compliance with the Agreement;
    • the non-conformity of the digital content covered by the Terms and Conditions with the Agreement is so significant as to justify withdrawal from the Agreement without first exercising the measure of protection set forth in Article 43m of the Consumer Rights Act (i.e., demanding that the digital content be brought into conformity with the Agreement);
    • it is clear from the Service Provider's statement or circumstances that it will not bring the digital content covered by the Terms and Conditions into compliance with the Agreement within a reasonable time or without undue inconvenience to the Privileged Customer.

III OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS

11. The Service Provider shall inform the Consumer about the possibility of using out-of-court procedures for handling complaints and pursuing claims. The rules of access to these procedures are available at the offices or on the websites of entities authorized for out-of-court dispute resolution.
    
    Among other things, a consumer can use the assistance of the relevant European Consumer Center from the Network of European Consumer Centers. The centers provide information on consumer rights and help resolve disputes in the case of cross-border purchases. The assistance of the European Consumer Centers is, as a rule, free of charge. For a list of country-specific Consumer Centers, see: https://konsument.gov.pl/eck-w-europie/
    
    In addition, the following forms of support are available in the Commonwealth:
    • mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. A list of inspectorates can be found here: https://uokik.gov.pl/kontakt-inspekcja-handlowa
    • assistance of the locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of inspectorates is available at: https://uokik.gov.pl/kontakt-inspekcja-handlowa
12. The preceding provision is for informational purposes and does not constitute an obligation on the part of the Service Provider to use out-of-court dispute resolution.
13. The use of out-of-court means of handling complaints and claims is voluntary for both the Service Provider and the Consumer.
14. The consumer can additionally take advantage of free assistance from the city or county consumer ombudsman.

§ 6 RIGHT OF WITHDRAWAL

1. The Privileged Customer has the right to withdraw from the Agreement concluded with the Service Provider within 14 days without giving any reason.
2. The period for withdrawal from the Agreement expires after 14 days from the date of conclusion of this Agreement.
3. In order for a Privileged Customer to exercise his/her right to withdraw from the Contract, he/she must inform the Service Provider, using the data provided in § 2 of the Terms and Conditions, of his/her decision to withdraw from the Contract by an unequivocal statement (for example, a letter sent by mail or e-mail).
4. A privileged Customer may use the model withdrawal form located at the end of the Terms and Conditions, but it is not mandatory.
5. In order to comply with the deadline for withdrawal from the Contract, it is sufficient that the Privileged Customer sends information regarding the exercise of his right to withdraw from the Contract before the expiration of the deadline for withdrawal from the Contract.

§ 7 PERSONAL DATA

1. The administrator of the personal data provided by the Customer in connection with the Agreement is the Service Provider. Detailed information regarding the processing of personal data by the Service Provider - including other purposes and grounds for data processing, as well as recipients of the data, can be found in the privacy policy available in the Store - due to the principle of transparency, contained in the General Regulation of the European Parliament and of the Council (EU) on data protection - "RODO".
2. The purpose of processing the Service Recipient's data is:
   • Implementation of the Agreement; the basis for the processing of personal data in this case is the Agreement or actions taken at the request of the Customer to conclude the Agreement (Article 6(1)(b) RODO);
   • Analysis of the effectiveness of the messages sent under the Agreement, in order to establish general principles for effective mailing in the Service Provider's business; the basis for processing personal data for this purpose is the Service Provider's legitimate interest (Article 6(1)(f) RODO);
   • Establish, assert or defend possible claims related to the Contract; the basis for processing personal data for this purpose is the legitimate interest of the Service Provider (Article 6(1)(f) RODO).
3. Provision of data by the Customer is voluntary, but at the same time necessary for the conclusion of the Agreement and delivery of the digital content covered by it. Failure to provide data will result in the inability to conclude the Agreement and the Service Provider will not deliver the digital content covered by it.
4. Service Recipient's data will be processed until:
   1. Agreement will cease to be in effect;
   2. the possibility of asserting claims by the Client or the Service Provider related to the Contract will cease;
   3. the Client's objection to the processing of his/her personal data is accepted - where the basis of the processing was the legitimate interest of the Service Provider
   - depending on what is applicable to your case.
5. The Service Recipient shall have the right to request:
   1. Access to their personal data,
   2. their correction,
   3. removals,
   4. processing restrictions,
   5. transfer of data to another controller
      As well as the law:
   6. object at any time to the processing of data for reasons related to the Service Recipient's particular situation - to the processing of personal data concerning him/her, based on Article 6(1)(f) of the RODO (i.e. on legitimate interests pursued by the Service Provider).
6. In order to exercise their rights, the Service Recipient should contact the Service Provider.
7. If the Customer believes that his/her data is being processed unlawfully, the Customer may file a complaint with the authority competent for the protection of personal data. In Poland, this is the President of the Office for Personal Data Protection.

§ 8 CHANGE IN REGULATIONS OR NEWSLETTER

1. The Service Provider reserves the right to change the Terms and Conditions only for important reasons. An important reason is understood as the necessity to change the Terms and Conditions caused by:
   1. Change in the functionality of the Newsletter, requiring modification of the Terms and Conditions or
   2. change in the law, affecting the implementation of the Agreement by the Service Provider or adaptation of services to recommendations, guidelines, orders or prohibitions, rulings, provisions, interpretations or decisions of authorized public authorities or
   3. change of contact or identification data of the Service Provider.
2. Information about the planned change to the Terms and Conditions will be sent to the e-mail address of the Customer provided at the time of concluding the Agreement at least 7 days before the changes take effect.
3. If the Service Recipient does not object to the planned changes by the time they take effect, it shall be deemed to accept them, which shall not constitute any obstacle to the termination of the Agreement in the future.
4. If the Client does not accept the planned changes, he/she should send information about it to the Service Provider's e-mail address specified in § 2 of the Terms and Conditions, which will result in termination of the Agreement as soon as the planned changes take effect.
5. The Service Provider may make a change to the Newsletter that is not necessary for its compliance with the Agreement, for the reason indicated in paragraph 1(b) or due to a change in the functionality of the Newsletter. Implementation of the change referred to in the preceding sentence shall not entail any costs on the part of the Preferred Customer. The provisions of paragraphs 2-4 shall apply accordingly.
6. If the change referred to in the preceding provision materially and adversely affects the Privileged Customer's access to or use of the Newsletter, the Service Provider shall send to the Privileged Customer's e-mail address in good time, on a durable medium, information about the characteristics and date of the change and the Privileged Customer's rights in connection with the change.

§ 9 FINAL PROVISIONS

1. It is prohibited for the Customer to provide unlawful content.
2. The contract is concluded in the Polish language.
3. The Agreement concluded on the basis of these Regulations shall be governed by Polish law, subject to paragraph 4.
4. The choice of Polish law for an Agreement concluded under these Terms and Conditions with a Consumer does not abrogate or limit the Consumer's rights under mandatory provisions of law applicable to that Consumer in a situation where there is no choice of law. This means, in particular, that if the national regulations applicable to a given Consumer provide for protection broader than that provided under these Regulations or Polish law - the broader protection shall apply.
5. In the event of a possible dispute with a non-privileged customer related to the Agreement, the competent court shall have jurisdiction over the seat of the Service Provider.
6. Any liability of the Service Provider in connection with the Contract with respect to a non-privileged Customer, to the extent permitted by law, is excluded.