Website

Online store Light Up the Faith, available at sklep.rozpalwiare.pl, maintained by the Service Provider.

Service provider

MARCIN ALEKSANDER ZIELIŃSKI, entrepreneur conducting business activity under the firm Marcin Zielinski "Słowo z Mocą", entered in the Central Register and Information on Business Activity maintained by the minister competent for economy and keeping the Central Register and Information on Business Activity, NIP 8361825335, REGON no. 368351898, ul. Ryszarda Kaczorowskiego 18/79, 96-100 Skierniewice

When phrases such as "we", "our", "us", etc. are used in the Terms and Conditions, they should be understood to mean the Service Provider.

Customer

Any entity using the Website, including the services available on it.

Consumer

A customer who is an individual, using the Website without direct connection with his/her business or professional activity.

Privileged entrepreneur

Customer, which is an individual who enters into a contract under the Regulations (or takes steps to enter into such a contract), directly related to his/her business activity, but which does not have a professional character for him/her.

Privileged customer

Service Recipient who is a Consumer or Privileged Entrepreneur.

You can use the following forms of electronic communication to contact us:

• email: sklep@rozpalwiare.pl
• Contact form available at: sklep.rozpalwiare.pl/contact

Regardless of the forms of electronic communication - it is also possible to contact by phone at the number:
+48794224031

You can contact us in the following languages:

• Polish,
• English.

For proper use of the Website, it is necessary to meet the following technical conditions:

• device with Internet access,
• A web browser that supports JavaScript and cookies,
• active e-mail account - if you use features that require an e-mail address.

Any additional technical requirements for Enhanced Services shall be indicated to the User as required by law.

We provide digital services on our Website, as indicated below in the Terms and Conditions (the "Services" or "Service").

Within the Website, we distinguish Services:

(a) Basic:

• the ability to browse our Website
• the possibility of placing an order (possible conclusion of a contract of sale follows the Rules and Regulations of the store, available here: sklep.rozpalwiare.pl/regulamina)
• A contact form that allows you to send us a message
• the opportunity to consent to receive marketing messages from us electronically

and

(b) Expanded:

• user account (the rules for the use of this service are set out in a separate document, available here: sklep.rozpalwiare.pl/regulamina)
• loyalty program (the rules for using this service are set out in a separate document, available here: sklep.rozpalwiare.pl/regulamina)
• enabling subscription to the newsletter (the rules for using this service are set out in a separate document, available here: sklep.rozpalwiare.pl/regulaminy-newsletter)

CORE SERVICES

The use of Basic Services on the Website is free of charge, completely voluntary and dependent on your will. In order to use the Basic Service, you must use the relevant features of the Website.

We begin providing the Basic Service at the time you begin using the Basic Service.

You may, at no cost to you, cancel the Basic Service at any time by terminating your use of this Service.

Please submit any complaints regarding the Website and Services through the Point of Contact, whose details are indicated at the beginning of the Terms and Conditions.

We process complaints within 14 days of receipt.

Detailed complaint procedures for Enhanced Services are set out separately, as part of the rules for the relevant Service.

The rules for processing personal data and using cookies are indicated in the privacy policy available at: sklep.rozpalwiare.pl/polityka-prywatnosci

Each time you use a Service regulated herein, it constitutes a separate agreement, and its current content - in the form of these Terms and Conditions - is available on the Website.

It is prohibited for you to provide unlawful content within the Services.

The Contract shall be concluded in the Polish language, for the time and purpose of providing the Service. The Contract shall be governed by Polish law, subject to the next sentence.

The choice of Polish law for a contract concluded under these Terms and Conditions with a Consumer does not waive or limit your consumer rights under mandatory provisions of law applicable to you in a situation where there is no choice of law. This means, in particular, that if the national laws applicable to you provide for broader consumer protection than under these Terms and Conditions or Polish law - the broader protection shall apply.

In the event of a possible contractual dispute, if you are not a privileged Customer, the court of competent jurisdiction will be the court of our registered office.

Any liability we may have in connection with a contract entered into under the Terms and Conditions to you - if you are not a Priority Customer - to the extent permitted by law, is excluded.